Privacy Policy

Effective Date: March 4, 2026Last Updated: March 4, 2026

Welcome to PlusPass. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the PlusPass mobile application and related services. By using PlusPass, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you register or use the app:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Gender (optional)
  • Profile photo (optional)
  • Payment information (processed securely via third-party payment providers)
  • Government ID (if required for verification by partner gyms)

1.2 Usage & Activity Information

  • Gym check-ins and visit history
  • Booking details
  • Workout preferences
  • Subscription details
  • Device information (device type, OS version)
  • IP address
  • App interaction data

1.3 Location Information

With your consent, we may collect location data to:

  • Verify gym check-ins
  • Show nearby partner gyms
  • Improve user experience

You can disable location services in your device settings.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process subscriptions and payments
  • Facilitate gym access and check-ins
  • Improve app performance and user experience
  • Communicate updates, offers, and service notifications
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

3. How We Share Information

We may share your information with:

3.1 Partner Gyms

To verify membership access and check-ins.

3.2 Service Providers

Including payment processors, hosting providers, analytics services, and customer support tools.

3.3 Legal Authorities

If required by law or to protect the rights, safety, or integrity of PlusPass and its users. We do not sell your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, no system is 100% secure. We encourage users to protect their login credentials.

5. Data Retention

We retain your information as long as your account is active or as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request account deletion at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to certain processing activities

Requests may be sent to: [Insert Contact Email]

7. Children's Privacy

PlusPass is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the app and will become effective upon posting.

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